Returns

Returns:

If you would like to return or exchange an item please contact us at ashlinannboutique@yahoo.com for instructions.

Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Refunds:
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 30 days.

If you do not receive your refund within 30 days, please contact us at ashlinannboutique@yahoo.com.

Sale Items:
Only regular priced items may be refunded, unfortunately sale items cannot be refunded or exchanged.

Exchanges:
If you want to exchange your purchased item for the same item, send us an email at ashlinannboutique@yahoo.com and we will email you with return instructions. If the item is no longer available you will receive a store credit to use on any other available item.

Shipping:
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.